About Flashlight

Illuminating the path to better products through user feedback

Our Mission

Flashlight was created to help SaaS companies stop developing in the dark. We believe that the most successful products are built with a deep understanding of user needs and continuous feedback.

Our platform enables businesses to establish a proactive feedback loop, turning user insights into actionable development priorities that drive growth and customer satisfaction.

Why Flashlight?

Just as a flashlight illuminates the darkness, our platform shines a light on what your users truly want, helping you navigate the complex journey of product development with confidence and clarity.

How Flashlight Works

Collect Feedback

Gather user insights through customizable feedback boards that integrate seamlessly with your product.

AI-Powered Analysis

Our context-aware AI processes feedback and knowledge base items to identify patterns and extract meaningful insights for your users.

Prioritize Development

Use data-driven insights to focus your development efforts on features that will have the greatest impact.

Engage Users

Keep users in the loop with public roadmaps and changelogs that demonstrate you're listening.

Measure Impact

Track how implemented changes affect user satisfaction and engagement over time.

Iterate & Improve

Continuously refine your product based on ongoing feedback and evolving user needs.

The Flashlight Difference

Search

Our semantic search capability understands context and meaning, helping you find relevant feedback and documents instantly across all your data, not just matching keywords.

Ask AI

Leverage our context-aware AI to help users by answering questions about your product, drawing from both users' feedback and your knowledge base.

Ready to stop developing in the dark?

Get Started Today